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Terms & Conditions

Last updated: 14 August 2026

These Terms & Conditions govern your use of the Advantage Catalyst Ltd website and the services we provide. By engaging our services or using our client portal, you agree to these terms.

1. About Us

Advantage Catalyst Ltd is a company registered in England & Wales. Registered address: 41c Effingham Street, Ramsgate, CT11 9AT.

Email: hello@advantagecatalyst.co.uk   Phone: 07346 812364

2. Services

We provide the following services to business clients:

  • Bookkeeping and cloud accounting
  • VAT return preparation and filing
  • Self assessment and corporation tax returns
  • Virtual assistant and business administration
  • Company formation and company secretarial
  • Payroll management
  • Website design and development
  • Business coaching and consulting
  • Desk rental and co-working
  • Cohort programme and startup support

The specific scope of services, pricing and deliverables for your engagement will be agreed in writing before work begins.

3. Fees & Payment

Monthly services: Invoiced at the start of each calendar month. Payment is due within 14 days of invoice.

One-off services: Payment is due within 14 days of invoice unless otherwise agreed in writing.

Late payment: We reserve the right to charge interest on overdue amounts at 8% above the Bank of England base rate, as permitted under the Late Payment of Commercial Debts (Interest) Act 1998.

Suspension: We reserve the right to suspend services if invoices remain unpaid beyond 30 days without agreed payment terms.

Refunds: Monthly service fees are non-refundable for months already invoiced. One-off project fees are partially refundable at our discretion depending on work completed.

4. Client Responsibilities

To enable us to deliver services effectively, you agree to:

  • Provide accurate, complete and timely information, documents and data as requested
  • Inform us promptly of any changes that affect your services (e.g. new VAT registration, change of directors)
  • Review and approve work outputs within agreed timeframes
  • Keep your client portal credentials confidential and notify us immediately of any unauthorised access
  • Ensure that any information you provide to us does not infringe the rights of any third party

We are not liable for errors, penalties or losses arising from incomplete, inaccurate or late information provided by you.

5. Intellectual Property

Our materials: All templates, processes, software and documentation created by Advantage Catalyst Ltd remain our intellectual property unless explicitly transferred in writing.

Website design projects: On completion and final payment, ownership of the website design and code transfers to you. We retain the right to display the work in our portfolio.

Cohort programme: IP ownership for cohort participants is governed by the separate Cohort Agreement, including the IP Assignment Deed signed at incorporation.

Your data: All business data and documents you provide to us remain your property. We use them solely to deliver the services you have engaged us for.

6. Confidentiality

Both parties agree to keep confidential all information received from the other party that is marked as confidential or reasonably should be understood to be confidential.

This obligation does not apply to information that: (a) is publicly available through no breach of this agreement; (b) was already known to the receiving party; (c) must be disclosed by law or regulation.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability to you in connection with any services shall not exceed the total fees paid by you in the 12 months preceding the claim
  • We shall not be liable for any indirect, consequential, special or punitive losses including loss of profits, business or reputation
  • We are not responsible for penalties or interest charged by HMRC or Companies House due to information not provided by you in time

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

8. Termination

Monthly services: Either party may terminate ongoing monthly services by giving 30 days’ written notice.

Immediate termination: We may terminate immediately if you fail to pay undisputed invoices, breach these terms materially, or become insolvent.

Handover: On termination we will provide you with your data and documents in a reasonable format within 14 days of the end of the engagement.

9. Governing Law

These terms are governed by the law of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

10. Changes to These Terms

We may update these terms from time to time. We will notify active clients of material changes by email with at least 14 days’ notice before they take effect.

Questions about these terms? Email hello@advantagecatalyst.co.uk